Monday, January 10, 2011

important changes to lucky107 ♥

hello loverlies.

its been a long time coming since my last update & i have been a very busy bee... i had my baby [23dec @ 335am ON MY BATHROOM FLOOR! he weighed 6lbs 12oz & was 20in long♥], celebrated Christmas via webcam with my family on the east coast, celebrated my oldests son's first birthday with my family on the east coast [via webcam] & my cowboy church family. ♥ but i digress.

i am making some changes to the shop to better ensure that we are tightly following the guidelines of the FDA so there are no miscommunications and everyone is on the same page.

*SHIPPING POLICIES::
as i have been saying for a while, i will ONLY ship on fridays. need it sooner? priority mail is an extra $5 & your order will be shipped the next day [providing the next day isn't a sunday or the PO isn't closed due to a holiday]. please be advised, that i have been made aware [through word of mouth & my own experience], shipping something priority DOESN'T mean that it's guaranteed to make it there by the requested date. sorry, but this is what the PO has told people i know & i just want to relay the message.

*RETURNS/EXCHANGES::
due to the nature of our products [ie: the makeup and bath/body products] we can not accept exchanges. however, if you are in any way unsatisfied with your purchase please return all items to me for a full refund minus the cost of shipping. if you need to exchange any article of clothing or accessory, please return the item to me & i will ship out your exchange [of equal or lesser value -- if your new items costs more than the previous item, please pay the difference] when i receive the original item. to discuss all returns & exchanges, please email me at: lucky107cosmetics@gmail.com

*CUSTOM ORDERS::
always accepted. always free of charge.
*LABELS::
in compliance with the FDA you will see a change in our labeling system of the makeup. i am currently awaiting the proper labels for that clean professional look, so at the moment the labels to be seen on your products are temporary until the new labels arrive.
*INGREDIENT LIST::
an up-to-date ingredient list is always available on all makeup we make. in addition to the new labels, the ingredients will be listed on the makeup as well. you may also always see the ingredient list here.

*VEGAN OR NOT::
please note that not all of products are vegan. the ones that are are labeled as such.

*PRODUCT QUANTITY:
our eyeshadow pots are considered to by 5gram pots. HOWEVER! they do not hold 5grams worth of product. ):  so the pots are filled by volume, not weight. sorry...  

now that all of the changes have been brought to everyones attention, here is what's coming up for us!

*LIPPIES::
in chapstick like tubes, pots, & wands. yayyy! ♥

*NEW EYESHADOW COLORS::
collections & single colors coming sooooon!! 

*BIRTHDAY CLUB::
to take place of the ViP membership. (:  this is open to everyone. just email me your birthday, mailing address, eye color, favorite color & email address & sometime during the month of your birthday you will receive a surprise! it will usually happen around the 15th of the month. you can receive anything from samples, to full size pots, to gift certificates, to coupon codes for the store. its a grab bag of awesomeness! how will i decide who gets what in their birthday month? i will put the above prize options into a random generator & that will pick the gift for the month. & yes, it is still called "ladies of luck".

in order to expand our fan base, i have opened an artfire! you can check it out here. some things are not available on artfire that are available through the fan page, so make sure you keep checking that fan page. but everything on artfire is available on the fan page. (:
so i think thats everything. i hope that everyone had a wonderful holiday! i know i did... now its back to the "grind" & getting everything in the shop caught up to speed.

xo.

2 comments:

  1. Sounds like you are prepared! This and the changes you made give me full confidence to order from you! :)

    ReplyDelete
  2. (: This makes me happy. I'm trying to make sure everyone is protected. if I'm not satisfied with a product, I trash it.

    ReplyDelete